bg-loobook


Shipping


1. Where do you deliver?

We currently ship via USPS and FedEx to all Contiguous United States (48 states).
Due to the size and weight of our products, we are unable to ship to Hawaii, Alaska, and APO/AFO military addresses at this time.

2. How much does shipping cost?

  • Shipping fees depend on your location and the weight of your order. For orders under $50, a flat rate shipping fee of $6 applies.

  • Orders of $50 or more qualify for free shipping.

  • All cases of diapers and training pants are shipped via Amazon Ground due to their size and weight.

  • If multiple orders are placed to the same shipping address, we reserve the right to combine shipments to improve shipping efficiency.

3. When will my order ship?

  • Orders will be shipped on the next business day from our warehouse.

  • Please allow 3–5 business days for delivery depending on your location.

4. How can I track my order?

  • Once your order has shipped, you will receive a confirmation email with a tracking link.

  • You can use that link to track your package in real time.

Frequently Asked Questions

How long will it take for my order to ship?

  • We fulfill all orders within 1-2 business days. We ship orders Monday - Friday. Our standard shipping method is via Amazon.

How can I track my order?

You can see the FBA logistics order number on the order page.

How long will it take for my order to arrive?

  • Orders ship via Fulfillment by Amazon (FBA) with a transit time of 2 to 5 business days depending on your location.

What is your return policy?

  • We’re sorry your order wasn’t perfect! Because of the nature of our product, we cannot accept returns.
  • However, if there are any issues with the product or shipping, please reach out to hello@ecoboom.shop. ECO BOOM will cover the shipping cost for re-delivery.